WhatsApp Solution | Omnichannel Ltd

WHATSAPP SOLUTION

WHATSAPP SOLUTION

WhatsApp are already being adopted and optimised by 5 million businesses to improve the quantity + quality of their customer conversations, power up sales and drive more engagement. Our solution helps businesses respond to customers with personalised conversations in real-time.

Support customers

Our Services

WhatsApp Solution for 24×7 Customer Support

Support your customers on a platform they spend the most time on. Answer FAQs and use live chat to talk to agents for complex queries with WhatsApp. Set up quick replies, use templates for auto-replies and improve agent productivity with our WhatsApp Solution.

Notify important updates

Our Services

Notify Important Updates

Send automated transactional messages to customers and raise your customer service game. Proactively share updates, reminders and other notifications to segmented users for specific targeting. Use WhatsApp to collect feedback, send event invites and upsell your services.

Personalise messages

Our Services

Personalise Messages with Details

WhatsApp solution integrations will sync your customer database to retrieve the user’s name, location, and most recent conversation history in order to personalise the messages for each client. Create personalised messages and alter welcome messages to thank consumers via WhatsApp.

Improve customer satisfaction

Our Services

WhatsApp Response to Improve Customer Satisfaction

Make it easy for your customers to interact with you. Be where your users are and support messages with media elements such as images, videos, etc. to improve customer experience. Engage at times convenient to them with round the clock support through chatbot on WhatsApp.

Blogs

Problems Common to WhatsApp and their Solutions

01. Protect Your WhatsApp Account from Hacking

In today’s digital age, WhatsApp has become an essential tool for connecting with others across various channels – mobile, desktop, and web. However, despite its robust security features, WhatsApp accounts can still be vulnerable to hacking
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02. How to Avoid and Resolve WhatsApp Bans

If you’re encountering the error message “This account is not allowed to use WhatsApp due to spam,” it means your WhatsApp account has been temporarily or permanently banned due to suspicious activity. This can be frustrating, especially if you’re unsure
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03. Recover Your Hacked Whatsapp Account

Your WhatsApp account is more than just a messaging app—it’s where you stay connected with loved ones, share important updates, and even handle work. So, if you suddenly find your account hacked, it can feel like an invasion of privacy.
read more…

Transform Your Communications

Powerful Tools to Connect With Customers

Streamline interactions and deliver exceptional experiences with a customizable phone number and engaging messaging solutions.

Secure Communication

Personalized Engagement

Rich Media Support

Automated Messaging

Seamless Integration

Cost-Effective & Scalable

WhatsApp Solution

Why WhatsApp Solution

01. Widen Your Reach
02. 24×7 Availability
03. Increased Read Rate
04. Improve Response Rate
05. Connect to Agents
06. Improve Brand Call

FAQ

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We offer customer support, technical assistance, outbound sales, appointment scheduling, and help desk services to ensure seamless communication between businesses and their customers.

Our trained professionals enhance customer satisfaction, reduce response times, and streamline operations, helping businesses build stronger relationships and boost efficiency.

Yes! Our team includes multilingual agents to assist customers in various languages, ensuring effective communication across diverse markets.

We cater to e-commerce, finance, telecommunications, retail, and more, providing tailored solutions for each sector.

Simply contact us, and our team will guide you through the onboarding process, customizing solutions to fit your business needs.