0700 & 0800 Business Phone Lines — Omni Channel


0700
NCC-Compliant Business Numbers

Your Business.
One Number.
Zero Limits.

Get a professional 0700 or 0800 business phone line with intelligent routing, IVR menus, and 24/7 call handling — everything your customers need to reach you, everywhere.

NCC Licensed
Active in 48 hours
No hardware needed
Cancel anytime


Vanity Business Line
0700 000 0000
Your brand. Your number. Nationwide reach.

🔀

Intelligent Call RoutingRoute calls to any line, team, or agent — anywhere in Nigeria.

🎙️

Custom IVR MenuProfessional “Press 1 for Sales, Press 2 for Support” greetings.

📊

Live Call AnalyticsReal-time dashboard for call volumes, wait times, and agent stats.

Choose Your Number Type

0700 or 0800 —
Which Is Right for You?

Vanity / Shared Cost

0700
Business Vanity Line

A prestigious, memorable number that positions your brand as a national operator. Callers share a minimal connection cost while you manage a single professional entry point for every customer inquiry.

  • Nationwide number with single identity
  • Vanity options (e.g. 0700-OMNIBIZ)
  • Caller pays local rate — you pay for routing
  • Perfect for sales, support & brand lines
  • IVR, call recording & analytics included
  • Routes to mobile, landline or contact centre

Get a 0700 Number →

Freephone / Toll-Free

0800
Freephone Toll-Free Line

Your customers call for free — 100% paid by you. Removes every barrier to contact, dramatically improving inbound call rates, complaint resolution, and customer satisfaction scores at scale.

  • Completely free for callers — zero barrier
  • Signals premium brand commitment
  • Industry standard for customer care lines
  • Dramatically increases inbound call volume
  • Full IVR, routing & reporting suite
  • Ideal for enterprise, FMCG & regulated sectors

Get an 0800 Number →

How It Works

Live in 48 Hours. No Hardware. No Headaches.

We handle every technical detail. You just tell us your number preference and we handle the rest.

1

Choose Your Number

Pick 0700 or 0800, choose from available numbers or request a vanity option that spells your brand name.

2

Design Your Call Flow

We configure your IVR menu, routing rules, business hours, after-hours handling, and overflow destinations.

3

Connect Your Team

Route calls to your existing phones, mobile numbers, our managed agents — or any combination you need.

4

Go Live & Track

Publish your number, start receiving calls, and monitor everything from a real-time dashboard on any device.

Platform Capabilities

Built for Businesses That Can’t Afford to Miss a Call

Every 0700 and 0800 line comes with our full business telephony platform — not just a number forwarded to a mobile, but a complete call management infrastructure.

🔀

Intelligent Multi-Level Call Routing

Route calls based on time of day, caller location, agent availability, skill set, or IVR selection. Build complex call flows visually — no coding required.

Time-based routing (business hours vs. after-hours)
Skill-based routing to qualified agents
Geographic routing by caller region
Overflow fallback to backup numbers
Round-robin and priority queue distribution
VIP caller fast-track routing

🎙️

Custom IVR & Branded Greetings

Professional voice prompts, multi-level menus, and custom on-hold messaging. Record your own or let our studio produce it for you.

⏺️

Call Recording & Compliance

Every call recorded and stored securely for quality assurance, dispute resolution, training, and regulatory compliance requirements.

📊

Real-Time Analytics Dashboard

Live call volumes, wait times, abandoned call rates, peak hour heatmaps, and agent performance — all on one screen, updated every second.

📱

Ring to Any Device

Calls land on mobile phones, desk phones, softphones, or our managed contact centre — wherever your team works.

🔔

Missed Call Alerts & Callbacks

Never let a missed call go cold. Automatic SMS alerts, voicemail-to-email, and scheduled callback queue management.

🤝

CRM & Helpdesk Integration

Connect to Salesforce, Zoho, HubSpot, Freshdesk, or your custom CRM via API. Calls auto-log with contact records on answer.

🌐

Multi-Site & Remote Ready

One number, many locations. Route seamlessly between Lagos, Abuja, Port Harcourt — or any remote team member, anywhere.

Who It’s For

A Professional Number for Every Business Type

Whether you’re a startup building credibility or an enterprise managing thousands of calls — 0700/0800 works for you.

🏦

Financial Services & Fintech

Offer a dedicated customer care line that builds regulatory compliance credibility. Route KYC queries, dispute resolution, and account support to specialist teams instantly.

🛒

E-Commerce & Retail

Handle order enquiries, delivery tracking, and returns at scale. Route by product category, reduce abandoned carts with proactive callback, and capture peak campaign traffic.

🏥

Healthcare & Pharma

Dedicated appointment booking, prescription enquiry, and emergency triage lines with HIPAA-aware call recording and priority routing for urgent medical queries.

📡

Telecoms & ISPs

Technical support, fault reporting, and upgrade lines that handle massive call volumes with intelligent IVR deflection and self-service options before agent escalation.

🏗️

Real Estate & Property

One number for every development. Route callers by property, location, or enquiry type. Capture hot leads instantly with ring-to-agent and after-hours voicemail-to-email.

🚚

Logistics & Transport

Nationwide tracking hotlines, driver coordination, and shipment enquiry management. Route by region, load type, or urgency with full call logging for dispute resolution.

Stop Losing Calls.
Start Building Trust.

Every unanswered call is a customer your competitor is happy to serve. A professional 0700 or 0800 line changes that — permanently.

0700
0800

Available Now

Get Started

Claim Your Business Number

Fill in your details and we’ll reach out within 4 business hours to confirm your number, configure your call flow, and get you live.

Live Within 48 Hours

We configure, test, and activate your number with full routing and IVR in under two days.

🛡️

NCC Licensed & Compliant

All numbers issued under Nigerian Communications Commission licensing — fully legal and portable.

🔧

Dedicated Setup Support

A technical specialist guides you through the entire setup — no IT team required on your end.

📞

Prefer to Talk First?

Call us directly on 0700 OMNI CX or email numbers@omnichannel.com.ng

Request Your Number

We’ll contact you to confirm availability and complete setup.

Your Details






Number Preference




Call Setup



🔒 We respond within 4 business hours. No spam, no obligation.

FAQ

Common Questions Answered

Still have questions? Call us on 0700 OMNI CX or email numbers@omnichannel.com.ng

Request Your Number

0700 is a “shared-cost” number — callers pay the local network rate to connect, while 0800 is completely free for the caller (freephone), with all costs borne by your business. 0800 lines typically generate significantly higher inbound call volumes as there is zero barrier for the customer to call.

Most numbers are activated and fully configured within 48 business hours of your setup being confirmed and payment processed. For enterprise or complex multi-site setups, we typically take 3–5 business days to ensure everything is correctly configured and tested.

Yes. We can check availability for specific vanity numbers that spell your brand name or are otherwise memorable. Availability depends on NCC allocations and what has already been claimed. We’ll run a check and present available options before you commit.

Calls can be routed to any Nigerian landline or mobile number, your existing VoIP system, our managed contact centre, or a combination of all three. You can set up time-based rules so calls go to different destinations at different hours, or overflow to a secondary number when lines are busy.

No. Our service is entirely cloud-based. Calls are routed to your existing phones — mobile or landline — without any hardware installation. If you want to use our managed contact centre agents, all infrastructure is on our end. You simply receive service and reporting.

Number portability for 0700/0800 ranges is subject to NCC regulations and the terms of your specific number allocation. We work with you to ensure the smoothest possible transition. We recommend discussing portability requirements before your number is published in marketing materials.

Absolutely. Beyond the number and routing platform, Omni Channel operates a full contact centre. Our trained agents can handle all your inbound calls under your brand, following your scripts and escalation procedures. This is our most popular enterprise package — one partner for number, infrastructure, and people.

📞

Request Received!

Thank you! Our team will contact you within 4 business hours to confirm number availability and walk you through setup.